Senior ICT Technician. 6 month contract

Overall the role is to be an active member of the School Trust Network Support Team running the day-to-day ICT operations of the school supporting staff, students, and parents/carers.

Rate of £17 per hour, 37 hours, 6-month contract

This post may work across all trust schools.

• Manage the school’s ICT helpdesk, ensuring requests are being dealt with effectively and within the SLA arrangements. Escalating requests when necessary.
• Manage the school’s Active Directory environment within the guidelines and policies set out by the trust.
• Organise and direct the school’s ICT Technician/s providing support and advice when required.
• Ensuring the security of the ICT network and systems within the guidelines and policies set out by the trust.
• Assist the Trust Network Manager in the development, management, and maintenance of the ICT systems across the trust.
• Maintain high standards of health, safety, and security at all times. ICT Specific
• Responsible for the day-to-day running of the school’s network and ICT systems including telephony, CCTV and printing devices.
• Assist the Trust Network Manager in resolving complex problems in relation to hardware, software, and networking across the trust.
• Deputise for the Trust Network Manager, leading on ICT projects if required.
• Ensure that all end-user devices (desktops, laptops, projectors) are maintained and working to a high standard. Minimising disruption to teaching & learning.
• Plan the installations and setup of software, hardware, and peripherals when required.
• When appropriate, provide training to staff/students on any equipment or software that the school implements.
• Troubleshoot hardware and software issues reported to the Network Support Team.
• Install and set up software, hardware, AV equipment, and peripherals when required.
• Liaise with any outside agencies on technical matters.
• To assist in the maintenance of Microsoft 365 and other online systems used by the school/trust.
• Keep an up-to-date inventory of ICT hardware/software and licenses.
• Ensure the safe disposal of ICT equipment/consumables in line with school procedures and legal requirements.
• Assist in the management of the school/trust websites and social

To Qualify to apply for the role you must be DBS checked and cleared in the past 3 years