People Resource Coordinator

The resource co-ordinator is the one who helps the project coordinators with planning and allocating resources for a project; determines an organisation’s demand for resources and ensures its capacity to meet staffing needs of projects; assigns employees to a project’s tasks; and participates in the hiring process.

• Communication: Resource co-ordinators communicate with several project co-ordinators every day to make sure they have the resources they need. They may also act as a liaison between project co-ordinators and business owners or key stakeholders, which makes having excellent communication skills important.
• Organisation: As a resource co-ordinator, you will be responsible for the allocating of staff, financial resources, and physical assets to multiple departments. Being organised can help you keep track of the budgets and schedules you develop.
• Adaptability: While resource co-ordinators are experts in allocating resources effectively, there are some situations that may require them to adjust their plans. Being adaptable can help you reallocate resources to new departments and projects as needed when challenges arise.

Role Responsibilities
1. Assigning available employees to projects in accordance with their skillsets, previous experience, and availability.
2. Monitoring day-to-day project activities and corresponding resourcing.
3. Capacity planning, i.e., making sure that the company’s resources have capacity to work on upcoming projects.
4. Monitoring and managing employees’ workload, utilization, and overtime hours.
5. Managing resource conflicts.
6. Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing.
7. Providing project co-ordinators with support when it comes to resource management issues or improving resource management processes.
8. Knowing all the current and upcoming projects run in an organisation and business development activities and being able to plan resourcing accordingly.
9. Documenting processes (e.g., weekly utilization report, etc.).

Core Skills
To be successful in this role and to support you with your day-to-day duties you will possess a number of soft skills, these will include: a supportive culture of continuous improvement with the ability to encourage fresh thinking and sharing best practices with peers across the wider business along with
● Excellent communication skills (both written and verbal)
● Empathy, tolerance, patience, and excellent interpersonal skills
● Excellent planning and organisation
● Drive and desire to go above and beyond, when required
● Attention to detail
● Multi-tasking
● Teamwork
● Influencing skills
● Continual Service Improvement ethos
● Ability to set and manage priorities
● Ability to effectively prioritise and execute tasks in a high-pressure environment
● Exceptionally self-motivated and directed
● Keen attention to detail
● Exceptional analytical, evaluative, and problem-solving abilities
● Exceptional service orientation
● Ability to perform in a team-oriented, collaborative environment
● Must have the ability to clearly report to your Line Manager and to lead communication

The Experience we're seeking:
1. At least 2 years’ experience in resource management in a similar industry.
2. Ideally, proficiency in project management software.
3. Experience in managing budgets.
4. Excellent interpersonal and communication skills.
5. Exceptional organisational and time-management skills.