Positive Solutions Limited

Background

Positive Solutions Limited (PSL) had previously used several recruiters for their roles with limited success, finding the whole process time consuming and rarely resulting in the right candidates.

Chris Jolley (Head of Service Delivery at PSL) was receiving CVs to review from candidates who were a poor fit, screening approx. 50 CVs per role, conducting interviews (which were up to 30 minutes long) that didn’t lead to vacancies being filled. This took valuable time from his already busy schedule, trawling thought irrelevant or poor-fit candidates.
Chris appreciates the GK Recruitment (GKR) approach as it avoids the “attrition” tactic where recruiters flooded PSL with unfit candidates, increasing risk of wrong hires.

PSL selected the Embedded Service from GKR, and have filled 8 roles so far. Embedded offers Recruitment As A Service on a monthly subscription basis. Chris valued the ability to spread the cost of the package as it helped with budgeting and his finance team really appreciated this, rather than one off bills. Check out the full range of recruitment services here.

I’m so happy with the service from GKR that I haven’t hired through any other recruiter in over 12 months now.

Chris Jolley

How GK Recruitment worked with Positive Solutions

GKR spent time with PSL to really understand the business, the candidate requirements, the company culture and the team dynamic to ensure that the quality of candidates proposed were an exact fit.

GKR provided comprehensive candidate coaching and preparation, improving interview readiness and alignment with company expectations. Each candidate worked with GKR to create a video for PSL to review. GKR submitted a maximum of 3 candidates via video per role and from those PSL took 2 candidates to interview stage.

Through engaging GKR the team at PSL achieved a significant reduction in candidate screening volume, moving from the previous recruiters 50 candidates to reviewing 3 quality candidate videos from GKR. This resulted in hiring efficiency and quality, avoiding costly hires and damage to team dynamics and morale, which Chris noted as a critical risk if the wrong candidate was selected. GKRs onboarding follow-up calls, with candidates employed, helped identify and address any early challenges, increasing candidate retention.

Alongside providing suitable candidates GKR delivered low-cost recruitment coaching for hiring managers at PSL.

This improved manager effectiveness in assessing candidates and created a more positive candidate experience. The coaching also helped standardise hiring practices across the team, driving consistency and better results.

The results

Through engaging GKR, with their Embedded service, PSL has seen a significant reduction in time spent identifying ideal candidates and an increase in candidate quality and suitability.

The streamlined process from GK Recruitment led to quicker decisions, reducing the recruitment cycle time, preserving manager capacity for other priorities and improving candidate experience. It’s a competitive market for good people these days so the quicker you can turn around that process, the better.

The GKR hiring strategy focuses on building a cohesive, high-performing team rather than isolated hires, ensuring new employees fit well culturally and functionally.

Chris Jolley explains how he felt about previous recruitment companies. “You’ve not only got a potential protracted, difficult recruitment process with other recruiters, but the risk of getting the wrong candidate. Then when you’ve gone through this process of attrition, you hire the wrong candidate, they’re a bad team fit, not the person you thought they were, That’s more damaging to the organisation than not having a person in place. When you just get in loads of irrelevant or not right candidates sent to you, it’s just so time consuming and really demoralising”.

Gary’s deep understanding of team dynamics and business strategy has helped shape recruitment to support team growth over time.

Why PSL recommend GKR

“Gary really takes the time, he knows who we are, what we’re about. He knows the local market and the local people, which is really quite important.

“The value add services that he’s put in, coming in to talk with the team about their recruitment, coaching the hiring managers on how to get the best out of candidates. As an expert recruiter he understands the process and gets the most value from the interview process.

“Gary, taking the time to understand us as a business and working with us as a partner, develops a long term relationship. There are a lot of recruitment companies out there, essentially they’re sales people and they’ve got that very sales driven approach and are going to tell you anything you want to hear, then flood you with substandard candidates.

“Whereas Gary absolutely is in it for a long term approach to deliver consistent results.

“All the team have been happy. He’s brought two great candidates into my team now that are doing really well, you know, and that’s the proof of the pudding really, isn’t it? Both of them signed off the probations within a short space of time (before the probabtion period has ended).

“The results of the delivery are fantastic. They say that a team is greater than the sum of its parts. Well instantly I’ve got a good team who are working better than the sum of the parts. It’s testament to Gary’s recruitment which saved me time and delivered great results”.

It’s like having our own talent partner but outside of the business.

Candidate 1

I have used various other recruiters in the past. You do not hear from most recruiters once placed, Gary has kept in touch with me throughout the first 6 months regarding my role.
I felt prepared for the interview as everything was explained fully and all details confirmed in an email. Gary is approachable so I felt comfortable in asking questions. A video was requested answering 3 detailed questions so that was different and Gary explained fully the process for this.

I was updated throughout the process for this role as there were a couple of delays, etc. Nothing else needed actioning from my point of view. After starting at PSL the checking in process has been great and needed for me with other team members in my team.

My standout from using GK Recruitment is full disclosure of the role and transparency throughout the process.

Candidate 2

The role was explained well at the time of interview I felt like I knew what and where the challenges are. clear expectations were set from me in this role.

I think having GKR looking through my application in detail to make sure it aligned to both PSL and myself helped immensely, having that clarity made the interview go smoothly. I had a clear understanding of how I could add value and make improvements where PSL needed it.

Contact from Gary was regular and thorough throughout, I was kept informed at all times, before, during and after the recruitment process. After starting my job I found the follow up contact from GKR was very helpful especially having a third party to talk to. It helped with adjusting into the role.

Overall the experience was great, communication was key and Gary always kept me informed and there wasn’t any time I was left wondering. I felt very supported by both PSL and GK and that’s down to the working partnership they have.